Code-Puppy Software welcomes
your feedback, and you have
two ways to contact us.
1) Post To Our User
Forum...
The iRunTrains User Forum is
where you can communicate with both us and other users. This includes
discussion of
iRunTrains usage, features,
enhancement requests, problems, or
bugs. Our user forum is hosted by RunBoard, the same
board used by MacRailSoft's
RailModeller design application. If you already have a RunBoard account
(only required for posting), then you can use it for both
iRunTrains and RailModeller. Just reading the forum
does not require an
account.
Click here to access
the iRunTrains User Forum
2) Email Us...
You can also contact us by
email using the link at the bottom of this page. However please take
the time
to review our frequently-asked-questions (FAQ) below first. Thank you.
Last FAQ Update: April-10-2011
Question: Can I run trains on the
track plans that I've created in RailModeller?
Answer: Yes, starting with iRunTrains
v0.4, this is now an experimental feature with some known
limitations. Instructions are provided here.
If
you
encounter
problems,
please
contact
us
so
we
can improve this feature.
When we release iRunTrains
v1.0 (our future commercial version), you will be able to
import
any valid SLIF file that you can create with RailModeller.
Question: Why does iRunTrains
leave a Terminal
window open after I quit running it? Is that a bug?
Answer: Not a bug. To simplify development, iRunTrains currently
runs as an
OpenGL Unix application on Mac OS X. This means your Mac automatically
starts Terminal when you run
iRunTrains, and it leaves the Terminal window open
after you quit. This is normal.
Question: I switched a turnout
when a train was
driving over it, and the train came apart. How can I put it back
together? Is this a bug?
Answer: Not really a bug. Trains
can split apart because we have not yet implemented any checks to
detect this condition. To put the train back together, stop it
and reverse
through the
turnout the way you came in. The train should then rejoin
automatically. Or you can just reload that layout to start over.
Question: What is the maximum
number of trains we can put together and the software can run ?
Answer: iRunTrains
currently includes three default trains that cannot
be
changed. In a future release, you should be able to run up to ten
trains
simultaneously, with up to 100 cars per train, assuming your machine is
fast enough.
Question: iRunTrains seems to run
slow or jerky on my Mac. Why?
Answer: Try quitting other application that may be running and
using
resources. Also try turning off the iRunTrains help overlay by pressing
"H". Is Time Machine doing a backup? That can slow things
down too. Also, consider restarting your Mac just in case OS X is
having problems (though this is rare). iRunTrains requires a lot of
computing power to run, so it may be that your Mac is just not fast
enough.
Question: iRunTrains really loads
my CPU and makes my
Mac's fan run
loudly. Is this normal?
Answer: Yes, this is normal. iRunTrains requires a lot of
computing power to
run, and this causes your Mac to generate more heat. This is true even
when you don't see trains moving, since iRunTrains is always trying to
draw 30 screens/second. Apple designed
your Mac with a fan that automatically spins faster to keep your Mac
cool under these
conditions.
Question: How do I uncouple and
couple individual cars?
Answer: Sorry, iRunTrains can't do that yet. This feature
is planned pretty soon though.
